The Nottingham, CNY's Premiere Independent Senior Living Facility, is looking for an experienced Food & Beverage Supervisor to help continue in our success with our dining operations in the Dining room, Clubhouse and the Bistro. If you have a passion for food along with giving extraordinary service and enjoy working with great staff, then don’t pass up this opportunity! Preferred applicant will have 2-5 years of restaurant dining or banquet service with supervisory experience, is computer proficient, and has strong organizational, written and verbal communication skills. The right fit will demonstrate effective leadership including coaching and teaching abilities.

We offer excellent employee benefits:

• No late nights
• 401K Retirement Fund with Employer Match Program
• Paid Time Off (PTO), Extended Leave and Holiday Pay
• Employee Assistance Program (EAP) - Available to all employees on day one
• Staff Meals - Free or low cost
• Health Insurance Benefits including Medical & Dental

• Consistently provides an enjoyable dining experience and ambiance for residents and guests through exceptional service. 
• Schedules dining service staff for sufficient coverage to prepare and serve food to residents and guests. 
• Ensures that all codes, regulations, policies and procedures are enforced as they pertain to dining services.
• Monitors kitchen and dining room cleanliness, ensuring a clean environment.
• Involved in all employment aspects of assigned staff to include interviewing and hiring, orienting and training, scheduling and coordinating work assignments, evaluating performance, coaching and disciplining staff.
• Experience in POS system (Point of Sales) is a plus, but not required.
• Performs quality control measures to ensure all aspects of the resident dining experience meets or exceeds the standards for the Nottingham.
• INDPRO

• High school diploma required.
• 2-4 years’ experience in food service.
• Prior supervisory experience preferred.
• Knowledge of pertinent state/federal health and sanitation regulations.
• Competent in food service and delivery (portioning, presentation, temperature, etc.).
• ServeSafe certification preferred.
• Customer service: Ability to interact with customers in a friendly and courteous manner and deliver an enjoyable dining experience that exceeds their expectations. Ability to provide consistent execution and exemplary service. Coaches other staff members to do the same.
• Attention to detail: Ability to monitor many elements simultaneously and adjust priorities for food standards, presentation, safety, service, and speed as needed. Completes tasks thoroughly.
• Management: Ability to be a leader in the back and front of house, keep the team motivated, encourage timely service and resolve conflicts.
• Problem solving skills: Ability to respond quickly, calmly and appropriately to employee conflict, irate residents, and other sudden issues or problems.
• Communication skills: Accurately and easily communicates standards to staff, gives direction and speaks clearly with customers from diverse backgrounds who may have physical, sensory and cognitive impairments.
• Outstanding interpersonal skills.
• Computer skills in MS Office and related software programs.

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Physical Requirements

Walking/standing 80%

Sitting 20%

Lifting 20% (50 lbs)

Pushing/pulling 30%

• Pay Range $20 - $22.88 / hour
• Excellent medical, dental, prescription and vision insurance
• Disability coverage
• Tuition Reimbursement Program
• 401(k) Retirement/Pension Plans
• Discounted Gym Membership
• Free Loretto Health Clinic Visits
• Generous Paid Time-Off Accrual
• Fun events for employees
• Convenient locations with free parking
• Employee Coaches - to help you achieve life goals
• Diaper Assistance Program
• Opportunity for career growth and movement within 19 sites!