Support Services Associate

Overview

Ensures the highest degree of cleanliness in the kitchen and the safety of food temperatures at arrival and service.

Job expectations for all Loretto employees:

Promotes and role models the mission, values, vision and strategic goals of Loretto in all interactions with staff, peers, residents, family members, vendors and visitors. Treats people with dignity, professionalism and kindness.
Demonstrates excellent internal and external customer service skills such as friendly greeting, making eye contact, listening attentively, responding in a timely manner, showing respect and empathy and acting as a role model for staff and peers.
Demonstrates excellent work attendance, reliability and work ethics. Arrives at facility on time for assigned shift and prepared to work.
Attends and actively participates in required meetings and training sessions including reorientation.
Complies with established policies, procedures, and codes of conduct at all times (e.g., dress code policy).
Adheres to all health and safety requirements, regulations, policies and procedures.
Practices and teaches safety awareness. Identifies and reports or corrects any possible safety or environmental issues.
Understands all HIPAA and other compliance & regulatory requirements associated with their role, including completion of required internal or external training/certifications.
Performs a variety of related duties as assigned.

High school diploma, GED, or ability to pass a written TABE test.
Ability to read, write and understand the English language.
Ability to follow simple verbal and written directions.
Excellent customer service skills.
Ability to stand for 8 hours or duration of shift.
Ability to dock and undock retherm carts and deliver to dining area in the day center.
Ability to use any of the following: mops, buckets, cleaning solutions, vacuum cleaners, utility carts, retherm carts, wet/dry vacuums and any other equipment used in the ordinary pursuit of the department objective.

PHYSICAL REQUIREMENTS

Ability to stand for 8 hours or duration of shift.
Ability to lift up to 50 lbs.
Ability to frequently stand, walk, push, pull, lift, grasp, climb, balance, stoop, kneel, crouch, reach, talk, hear, see and perform repetitive motions. This may include moving light furniture and equipment.