Join PACE CNY as a Registered Nurse Clinic Manager!

Under the guidance and general direction of the Director of Clinical Operations, the Clinic Manager, RN coordinates daily clinical practice of Nursing Staff. Directly supervises Medical Assistants, Clinic Schedulers and Medication Managers at a specific clinic location, and follows up on areas of concern to assure appropriate care is provided to each participant. Serves as liaison between clinic staff; monitors adherence to established standards of care and policies; ensures the highest quality nursing care and customer service is being delivered; and is a key member of the interdisciplinary team.

Schedule:

Monday - Friday 8:00am - 4:30pm

No Weekends!

Salary: $87,859.00 - $102,398.00 per year

Job Duties Specific to This Position:

• Manages the delivery of participant care within the clinic, maximizing quality and efficiency. Supervises the clinic care planning process to ensure the coordination and delivery of quality patient care; responsible for staff workflows, as well as the processes to facilitate completion of medical orders and subsequent documentation.
• Oversees clinic processes; ensures participants are scheduled/rescheduled in a timely manner; assures effective communication with the client, family, clinical/family/participant concerns as needed.
• Responsible for the day-to-day clinic activities; directly oversees nursing care provided to participants in clinic;
• Assigns/directs staff’s daily work; follows up to assure duties are carried out; works closely with provider, scheduler and clinic staff to ensure appropriate clinic follow-up and care planning is completed.
• On daily basis, reviews assigned work and required logs/tracking flow sheets to monitor completeness and accuracy.
• Works with Providers and Clinic Scheduler to ensure follow-up visit timeframes, reassessments, lab monitoring requirements, etc. are adhered to.
• In collaboration with Director, identifies systems/processes in need of improvement; monitors adherence of clinic staff to all pertinent corporate and regulatory policies and procedures; addresses issues with staff person as appropriate.
• Orients all new clinical staff, ensuring clinical and regulatory requirements are met and all orientation and competency paperwork has been completed and forwarded to Education for inclusion in the in-service training record.
• Ensures yearly mandatory competency requirements are met by each staff person.
• Assists in data gathering for Quality Assurance/Quality Improvement reporting as required; assists in evaluation of QA/QI trends and participates in plans of correction development, implementation, and compliance rechecks; actively participates in root cause analysis meetings when necessary.
• Ensures environment and equipment is clean and safe for patients by conducting rounds. Assists in the monitoring of compliance with QA checks (refrigerator, code cart, etc.) and works with clinic staff to ensure policy adherence; reports/informs Program Director and DSO regarding participant/staff problems/concerns.
• Communicates and collaborates with the IDT (Interdisciplinary Team) and contracted providers during all reporting and care planning meetings.
• Communicates with participants and care givers as appropriate.
• Practices safety awareness, reports any possible safety/environment issues to supervisor, and adheres to safety policies and procedures.
• Demonstrates adherence to all compliance policies and procedures and the code of conduct. Displays compliance oriented behavior in the workplace. Is responsible for promoting and fostering compliance in the workplace.
• Ensures the highest quality of care by performing responsibilities according to the highest professional standards.

Job Expectations as a Manager:

• As a Manager, this position is responsible for the ongoing operations and routine decision making within the function, department or site. Emphasis is on executing strategy and tactics. May provide input on strategic matters.
• Interprets and applies organization policy, ensuring all activities are in compliance.
• Delegates, organizes and coordinates the daily operations of departments within the function, department or site.
• Promotes and encourages teamwork among employees and supervisors, and between departments. Communicates ideas and goals clearly and is an effective listener. Ensures that information is effectively communicated and shared throughout the department and organization. Provides and encourages effective coaching. Promotes a positive environment of constructive feedback.
• Uses effective communication skills, such as, active listening, unbiased and nonjudgmental language, and open communication style with all staff.
• Uses effective communication and critical thinking skills during conflict resolution, problem solving, decision making, and other complex dialogues.
• Keeps current in his/her area of specialization and in emerging and best practices.
• Fosters process improvements for greater operating efficiency and resident/customer service. Ensures optimal workflow and adequate resources.
• Actively leads or participates in meetings, teams and task forces as requested.
• Ensures adequate skills, training and development among staff.
• Manages and supervises assigned personnel, including performance management, scheduling, and orientation. With the Director and Human Resources guidance, makes or approves recommendations on employee hires, transfers, promotions, salary changes, disciplinary actions, terminations and similar actions. In conjunction with HR, resolves grievances and other personnel problems in a fair, timely and consistent manner.
• May have input to or recommendations for operating budgets.

• Minimum five (5) years’ experience in general nursing practice; two (2) years’ experience in acute care setting or specialty physician practice preferred.
• Previous managerial experience highly desirable; charge nurse experience a must.
• Degree from an accredited school of nursing or college.
• Current NYS license and registration as an RN in good standing.
• Demonstrated supervisory and leadership skills.
• Proven patient assessment skills.
• Current knowledge of best practice nursing standards and care.
• Demonstrated communication skills.
• Proven organizational and time management skills.
• Sound clinical skills.
• Computer skills and the ability to learn new applications rapidly.

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Physical Requirements

Lifting: 20.00%

Sitting: 20.00%

Standing: 40.00%

Walking: 20.00%

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Loretto reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

INDNS

• Pay Range: $87,859.00 - $102,398.00 annually 
• Excellent medical, dental, prescription and vision insurance
• Disability coverage
• Tuition Reimbursement Program
• 401(k) Retirement/Pension Plans
• Discounted Gym Membership
• Free Loretto Health Clinic Visits
• Generous Paid Time-Off Accrual
• Fun events for employees
• Convenient locations with free parking
• Employee Coaches - to help you achieve life goals
• Diaper Assistance Program
• Opportunity for career growth and movement within 19 sites!