The Manager, Recreation coordinates and manages recreation and wellness service delivery to promote the highest practicable level of physical, mental and psychosocial functioning of residents across the continuum of Independent Living, Assisted Living, Skilled Nursing and Memory Care Programs. Responsibilities include programming, scheduling, budgeting, quality assurance, documentation, volunteerism, staff supervision, regulatory compliance and marketing.

Job duties specific to this position:

• Manages, organizes and leads group and individual recreation programs according to the resident’s plan of care. Maintains current knowledge of all medical contraindications to ensure resident's well-being.
• Ensures resident lives are maintained to the fullest extent possible by providing a variety of meaningful activities, outings and contact with the community.
• Markets and communicates all events and activities to promote awareness of the recreation offerings to individual residents, staff and families. Provides information and education as needed.
• Organizes, coordinates and assists residents on outings to restaurants, cultural events, concerts, etc. May transport residents to activities as needed.
• Assists with new resident adjustment. Completes resident assessment, reassessment and documentation as needed.
• Uses leadership skills to motivate and empower others, to inspire, and create an environment that fosters choice and personal well-being.
• Uses collaboration skills and teamwork to coordinate with other departments on special events.
• Markets and communicates events and activities to promote awareness of the service offerings to individual residents, staff and families. Provides information and education as needed.
• Maintains accurate and up-to-date documentation as required by State and Federal regulations, which includes completion of portions of the MDS, EMR/Truchart, care plans, progress notes, initial (annual, 6 month, quarterly and Change of Status) assessments.
• Maintains statistical data on daily activity attendance and hours of participation.
• Monitors resident/participant status and reports observed changes in conditions appropriately and promptly to supervision.
• Actively participates in interdisciplinary care plan meetings.
• Transports residents to and from activities.
• Reports and documents all incidents and accidents immediately and per established procedures.
• Schedules and documents individualized recreation sessions to identified residents and ensures independent activity, social, and stimulation needs are being met.
• Ensures resident supervision and safety during all special events, community outings, and programs.
• Maintains current knowledge of trends in therapeutic recreation service delivery by staying apprised of new resources, techniques, interventions, clinical skills, etc.
• Attends and participates in continuing education activities through in-services, seminars, and training sessions to meet established requirements.
• Participates in orientation of new Recreation Therapists.
• Advocates for recreational resources i.e. adaptive equipment, reading material, etc. for residents to maximize independence and group participation. Uses Loretto equipment at it is intended to maximize useful life. Initiates maintenance requests as required.
• Participates in family conferences and discharge planning meetings as needed.
• Keeps self and staff current in trends and best practices in Recreation Therapy.
• May work weekends and evenings as scheduling dictates.

Job Expectations as a Manager:

• As a Manager, this position is responsible for the ongoing operations and routine decision making within the function, department or site. Emphasis is on executing strategy and tactics. May provide input on strategic matters.
• Interprets and applies organization policy, ensuring all activities are in compliance.
• Delegates, organizes and coordinates the daily operations of departments within the function, department or site.
• Promotes and role models a culture of service excellence and customer service within their functional area.
• Creates, promotes and maintains collaborative relationships and partnerships with peers throughout the organization.
• Promotes and encourages teamwork among employees and supervisors, and between departments. Communicates ideas and goals clearly and is an effective listener. Ensures that information is effectively communicated and shared throughout the department and organization.
• Provides and encourages effective coaching. Promotes a positive environment of constructive feedback.
• Uses effective communication skills such as active listening, unbiased and nonjudgmental language, and an open communication style.
• Uses critical thinking and effective communication skills during conflict resolution, problem solving, decision making, coaching and other complex dialogues.
• Keeps current in his/her area of specialization and in emerging and best practices.
• Fosters process improvements for greater operating efficiency and resident/customer service. Ensures optimal workflow and adequate resources.
• Actively leads or participates in meetings, teams and task forces as requested.
• Ensures adequate skills, training and development among staff.
• Manages and supervises assigned personnel, including performance management, scheduling, and orientation. With the Director and Human Resources guidance, makes or approves recommendations on employee hires, transfers, promotions, salary changes, disciplinary actions, terminations and similar actions. In conjunction with HR, resolves grievances and other personnel problems in a fair, timely and consistent manner.
• May have input to or recommendations for operating budgets.

Job expectations for all employees:

• Promotes and role-models the mission, values, vision and strategic goals of Loretto in all interactions with staff, peers, residents, family members, vendors and visitors. Treats people with dignity, professionalism and kindness.
• Demonstrates excellent internal and external customer service skills such as friendly greeting, making eye contact, listening attentively, responding in a timely manner, showing respect and empathy and acting as a role model for staff and peers.
• Demonstrates excellent work attendance, reliability and work ethics.
• Attends and actively participates in required meetings and training sessions.
• Complies with established policies, procedures, and codes of conduct at all times.
• Adheres to all health and safety requirements, regulations, policies and procedures.
• Practices and teaches safety awareness. Identifies and reports or corrects any possible safety or environmental issues.
• Understands all HIPAA and other compliance & regulatory requirements associated with their role, including completion of required internal or external training/certifications.
• Performs a variety of related duties as assigned.

INDPRO

• Pay range: $63,000 - $70,000 annually, based on experience
• Bachelor’s Degree in Therapeutic Recreation & NCTRC Certification (CTRS).
• 5+years experience in Recreation Therapy.
• 3+ years supervisory experience.
• Knowledge of health care regulations and guidelines as they pertain to recreation therapy.
• Experience with older adults.
• Some experience with dementia care desired.
• Customer service focused.
• Demonstrated the ability to assess residents and develop effective care plan.
• Ability to lead, guide and motivate staff.
• Outstanding interpersonal and communication skills including the ability to communicate effectively with clients, residents, and families from diverse backgrounds who may have physical, sensory and mental impairments.
• Ability to analyze problems, plan resolution strategies, implement solutions and evaluate outcomes.
• Strong time management and organizational skills.
• Proficient in MS Office and able to learn new software rapidly.

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Physical Requirements

Full range of motion 100.00%

Lifting 5.00% 50 lbs

Sitting 35.00%

Standing 25.00%

Walking 25.00%

Computer 10.00%

• Excellent medical, dental, prescription and vision insurance
• Disability coverage
• Tuition Reimbursement Program
• 401(k) Retirement/Pension Plans
• Discounted Gym Membership
• Free Loretto Health Clinic Visits
• Generous Paid Time-Off Accrual
• Fun events for employees
• Convenient locations with free parking
• Employee Coaches - to help you achieve life goals
• Diaper Assistance Program
• Opportunity for career growth and movement within 19 sites!